Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Minerva crews are already moving. We dispatch Minerva units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Minerva, OH kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Minerva roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Flood Damage Cleanup in Minerva isn't a side service we tacked on β it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Minerva, OH, so you're protected from the moment our truck pulls into the driveway.
Our Minerva, OH-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Talk to a Minerva property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters β every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Minerva call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Minerva started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse β call our Minerva line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
From a single soaked bedroom to a commercial building with three flooded floors, our Minerva teams are equipped to scale up or down β nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Minerva property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Minerva, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Minerva properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup β we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination β our Minerva crews are trained for exactly that protocol.
On top of standard drying, our Minerva crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Local staging inside Minerva, OH means Minerva response times usually beat the national average by a wide margin.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Tell our Minerva dispatcher what's happening β we'll ask a few quick questions to send the right equipment on the first trip.
Our nearest available Minerva crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

Every Minerva job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line β it's written into every Minerva work order we issue. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." β Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." β Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." β Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." β Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." β Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." β Sam O.
Because our equipment is staged inside Minerva, OH, most Minerva calls see a technician on-site within 60 to 90 minutes of the initial call.
Yes β every Minerva job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Our Minerva on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Minerva job as complete.
We regularly handle sewage backups in Minerva using full containment, PPE, and EPA-registered antimicrobial products.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Minerva tech confirms it's safe.
Commercial response is a regular part of our Minerva work β restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a Minerva home, though a job that sat unaddressed longer can take longer to fully dry.
Quick extraction and drying in Minerva significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
We stand behind every Minerva job with a documented dry-standard guarantee and a 30-day callback policy.
See the zip codes and nearby cities listed below β our Minerva crews cover that full radius.
Our Minerva dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Minerva, OH for larger losses. If your address falls inside or near Minerva, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Minerva, Minerva, OHOne call gets you a Minerva-based team, not a routed national queue.
Call +1-844-578-1604